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Midday Supervisor Training 

With one visit we'll improve your lunchtime & empower your staff.

That's why using our Better Lunchtimes Mark processes, we’ll review every single aspect of your lunchtime (inside and out), considering the current systems and the roles of your staff, prior to mapping out actions for improvements with you/your senior leaders and then spending 90 minutes with the whole of your lunch team, that will be sure to leave them feeling empowered, confident and ready to take control of a much-improved lunchtime! 

Saving you hours of fire fighting!

Step One - The Observation

Observing your team at work

We'll review the whole of your lunch period so we can not only observe the dynamics of your lunch team, but we'll ensure we've built a complete picture of how your lunchtime runs so that the suggestions we make for improvements are reflective, realistic and easily achievable from how your lunchtime currently runs.

Step Two - On the spot feed back

Mapping out improvements

We'll debrief you and/or senior leaders feedback based on what we've explored during lunchtime, mapping out simple and achievable plans with regard to improving every single aspect of your lunchtime going forward.

We'll then train your lunch team based on the agreed actions and plans, ensuring that everyone is on the same page going forward!

Step Three - Training 

Our training is customised around your school...

You won't see us hand out 'cookie-cutter' activity cards that will never be used! 

This training is personalised around your lunchtime and the lunch team at your school.

We ensure that your midday supervisors have a forum to discuss ways to progress the lunchtime as a team; supported by us.

We outline what has been seen during the observation and outline the plans discussed with your Senior Leaders.

We then go through the roles and responsibilities of your lunch team to ensure that any ongoing or recent issues that have arisen are resolved by the end of the training session!

Step Four - Conclusion & Report

Final Resolutions & your report

Once the training has finished, we will highlight with you any concerns that have been resolved during training and make any final recommendations that have come out of the forum with your lunch supervisors.

Within ten days you'll receive a written report based on our observation with actions, mapping and resources for your team to implement. Ensuring you have a much better lunchtime.

Book a non-obligation date now!


More info...

The Better Lunchtimes midday supervisor training offers a complete package in getting your lunchtimes right - saving you hours of your own time tackling issues around this tricky part of the school day!

Empower your lunch team and offer them the chance to feel confident and in control of lunchtimes.


Step One:  The Briefing

On the day of our visit, we’ll have a half-hour discussion with you and any of your senior leaders, as you highlight to us the specific areas you are ‘less than thrilled’ with and tell us the areas you’d like us to specifically explore – offering us a brief synopsis of how lunchtimes are currently operating whilst giving us chance to explore your initial thoughts/ expectations of what a lunchtime should look like.


Step Two: The Observation

We believe it’s no good commenting on the effectiveness of your lunch team if we haven’t seen them in practice!

Following our briefing with you, we’ll observe the whole of the lunch service, ensuring we have observed every single part of it, using our Safer Lunchtimes & Better Lunchtimes Mark templates, including:

- The efficiency of the service (timings and movement)

- The layout, atmosphere and experience (including noise/queues) for pupils in the dining space

- Staff interaction and the overall running of service

- Zoning and the running of the playground

- Dealing with incidents (behaviour and first aid)

- Executing the end of lunchtime 

We’ll also talk with pupils both indoors and outside to hear their perspective of lunchtime, before debriefing you with findings.


Step Three: The debrief & your report

Once we’ve observed the running of lunchtime, we’ll swiftly debrief you with our findings.

You will then get a written evaluation report with the plans discussed to improve lunchtime, including mapping, resources, timetabling and every else you and your team could possibly need to improve and address lunchtimes.


Step Four: The Training

(Commencing either on the same day or a month following initial visit)

We’ll then host a customised, proactive and tailored training session, with an aim to ensure that your team are confident and understanding of the progress to be made to lunchtime.

The training will consist of the following areas:

How Are Lunchtimes?

Your Perspective

We'll start by asking your lunch team how they think lunchtimes are at school. We'll listen to their concerns, explore barriers and comment on what we observed, whilst talking through how lunchtimes can look going forward.

A Review Of Your Lunch Service

A view to the future

We'll then outline what we have observed and go through plans going forward. We'll offer direct feedback on how we can make simple changes that will enhance the whole experience for both staff and pupils.

Refining The Layout Of The Dining Space

Next, we'll break down with your team how they can ensure that the layout of the lunch space is complimenting the lunch service, including movement around the dining space, the layout of tables and how to manage pupils in the most effective manner.

Improving The Indoor Experience

Mapping & Zoning Of The Playground

Making The Most Of Your Outdoor Space

Regardless of the space you have available, we'll show the team how to make the most of it. We'll demonstrate how you can fit staff to the correct zones and how to reduce incidents outside. We'll outline key reasons why incidents are higher on the playground and show staff how to engage with pupils most effectively.

Solutions To Common Problems

We put it all out on the table and discuss common problems and barriers that your lunch team face to ensure they feel confident with the next steps to improving your lunchtime.

Ask The Expert



Following the training forum, we’ll outline to you everything that was discussed, making specific recommendations to anything that we feel may be needed to make the lunchtime improvements a success.

10 days later, you’ll receive a report with actions, mapping, a staff matrix and resources will be distributed to senior leaders and the lunch team to highlight what was explored during the observation. 

This will equip everyone involved with all the tools they need to ensure they can make progress and implement a much Better Lunchtime.

Colleagues will have access to three months of support and any additional resources to ensure they are confident in embedding a change that is permanent. 


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